Last Updated: January 2026
1. Introduction
Flow Lending Group (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in connection with your use of our website (flowlending.ca) and our services.
2. Information We Collect
We collect information that you voluntarily provide, such as:Name, email address, phone numberContact form submissions and consultation requestsMortgage or lending information you choose to shareWe may also collect information automatically, including:IP address and device/browser informationUsage data (pages visited, time on site, referring URLs)
This information helps us improve our services and tailor your experience.
3. How We Use Your Information
We use your personal information to:Respond to inquiries and deliver servicesProvide, analyze, and improve our website and offeringsSend communications, updates, and marketing (if consented)Detect and prevent fraud and abuse
4. Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance your experience and analyze site performance. You can adjust your browser settings to manage cookies.
5. Disclosure to Third Parties
We do not sell your personal information. We may share data with third-party service providers who help us operate our website or deliver services, under strict confidentiality and security terms.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
7. Your Rights
You may request access to, correction of, or deletion of your personal information. You can also withdraw consent to certain processing by contacting us.
8. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
9. Changes to this Policy
We may update this policy from time to time. We’ll post the updated date at the top.
10. Contact Us
If you have questions or concerns about this privacy policy, please contact:
Flow Lending Group
janice.lee@flowlending.ca
